Privacy Policy

This Privacy Policy explains what information Ton Mai Spa collects when you visit our website or contact us, how we use it, and the choices you have. "Ton Mai Spa," "we," "us," and "our" mean Ton Mai Spa & Massage, in Rawai, Phuket. "You" means the person visiting the site or contacting us.

By using this site, you agree to the practices described here.

Information we collect

We only collect what we need to answer your questions and arrange your visit.

• Information you give us. When you send an enquiry or contact us, you may share your name, phone number, email address, and details about the treatment or visit you're interested in. If you message us on Instagram, Facebook, or by phone, we may keep a record of that conversation.
• Information collected automatically. Like most websites, we collect basic technical data such as your browser type, device, and general location, and how you move through the site. This helps us keep the site working and understand what visitors find useful.

We do not sell your personal information.

How we use your information

We use the information we collect to:

• Respond to your enquiry and help plan your visit
• Respond to your questions and support requests
• Improve our website and services
• Send you updates you've asked for, and — only if you opt in — occasional news or offers

Cookies

Our site uses a small number of cookies. Cookies are little text files a website stores on your device. We use them to remember your preferences (such as whether you have dismissed a banner) and to understand how the site is used so we can improve it.

You can control cookies through your browser settings — most browsers let you block or delete them. Turning off cookies may mean some parts of the site do not work as smoothly.

How we share information

We share your information only when we need to:

• Service providers who help us run our business, such as scheduling and analytics tools, and only for that purpose
• Legal reasons, when the law requires it or to protect our rights, our guests, or the public

We do not share your information with advertisers to sell you unrelated products.

How long we keep it

We keep your information for as long as we need it to respond to you and to meet our legal and tax obligations. When we no longer need it, we delete or anonymize it.

How we protect it

We use reasonable safeguards to protect your information. No website or system is perfectly secure, but we work to keep your data safe and to limit who can access it.

Your choices

You can:

• Ask us what personal information we hold about you
• Ask us to correct or delete it, subject to records we are required to keep
• Opt out of marketing messages at any time by replying to any message or contacting us

To make a request, call us or message us on Instagram or Facebook — details are on our contact page.

Children

Our site and services are meant for adults, and we do not knowingly collect information from children. If you believe a child has given us information, contact us and we will remove it.

Changes to this policy

We may update this policy as our practices or the law change. When we do, we will update the date at the top of this page. Significant changes will be noted clearly.

Contact us

Questions about your privacy? Call us at +66 63 117 5211, or message us on Instagram or Facebook.